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casavana

Terms and Conditions

CANCELLATION POLICY

  • At the time of booking, your credit card will be charged for the first two nights. In case of cancellation or non-arrival, the first two nights and breakfast if you pay are NOT REFUNDABLE.
  • If you book for more than two nights, the remaining balance will be paid in cash at check-in, in USD or (CUC) comvertibles Cuban pesos, one by one, or other currencies like: the Euro (EUR), Pound Sterling (GBP), the change of the day in the Central Bank of Cuba.
  • To change or modify your reservation (subject to availability), please contact by email.
  • ADDITIONAL INFORMATION

    • No unregistered guests are permitted in the premises at nighttime. No exceptions.
    • Check-in is at 4pm. If you arrive earlier than 4pm and room is available we will gladly check you in earlier. (Again this is subject to availability).
    • Checkout is at 12m, however if you have a later flight much later in the day you can stay at the Hostel, we will hold your luggage until your departure.
    • No pets allowed